Privacy Policy for Battle Born Boat Rentals, LLC

Last Updated: March 24, 2025

Welcome to Battle Born Boat Rentals (“we,” “us,” or “our”), a boat rental service. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services, including SMS communications. By using our website or services, you agree to the terms outlined in this policy.

1. Information We Collect
We may collect the following types of information:

Personal Information: When you book a rental, sign up for updates, or contact us, we may collect your name, email address, phone number, and payment details.
SMS Opt-In Data: If you opt in to receive text messages (e.g., booking confirmations or updates), we collect your phone number and consent to contact you via SMS.
Usage Data: We may collect information about how you interact with our website, such as your IP address, browser type, and pages visited, using cookies or similar technologies.
2. How We Use Your Information
We use your information to:

Process boat rental bookings and payments.
Communicate with you about your rental or our services.
Improve our website and services based on usage data.

3. SMS Opt-In and 10DLC Compliance
By providing your phone number and opting in to SMS communications, you expressly consent to receive text messages from us, including transactional messages (e.g., booking confirmations).

Opt-Out: You can opt out at any time by replying “STOP” to any message or contacting us at (530)213-3373.
Message Frequency: Message frequency may vary (e.g., 2-5 messages per month). Standard message and data rates may apply.
We comply with 10DLC regulations and the Telephone Consumer Protection Act (TCPA) to ensure responsible SMS practices.

Battle Born Boat Rentals Terms and Conditions / Privacy Policy
Battle Born Boat Rentals respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:
• Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
• Data Usage: We use your data solely for responding to your text message inquiries and possibly helping our booked clients find their boat at the marina on the date of their rentals. 
• Data Security: We protect your data with secure storage measures to prevent unauthorized access.
• Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
• MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
• Messages are recurring, and message frequency varies.
• Contact Battle Born Boat Rentals at (530) 213-3373 or (ross@boattahoe.com) for HELP or to STOP receiving messages.
• Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP, CANCEL or UNSUBSCRIBE to ross@boattahoe.com or (530)213-3373. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
• You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
• Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Battle Born Boat Rentals will not sell, rent, or share the collected mobile numbers
Privacy Policy Terms & Conditions

4. Sharing Your Information
We do not sell your personal information. We may share your information with:

Service Providers: Third parties that help us process payments, or manage our website.
Legal Requirements: If required by law or to protect our rights and safety.
5. Your Choices
SMS: Reply “STOP” to unsubscribe from text messages at any time.
Cookies: You can disable cookies in your browser settings, though this may affect website functionality.
Access: Contact us to review or update your personal information.
6. Data Security
We use reasonable measures to protect your information from unauthorized access or disclosure. However, no online system is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Children’s Privacy
Our services are not intended for individuals under 13. We do not knowingly collect information from children under 13.

9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the “Last Updated” date.

10. Contact Us
If you have questions about this Privacy Policy or our practices, please contact us at:

Email: ross@boattahoe.com
Phone: (530) 213-3373
Address: 2435 E. Venice Drive, South Lake Tahoe, CA 96150

11. Help
Text HELP for assistance to (530) 213-3373

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